Terms & Conditions
Terms & Conditions
Last Updated: January 2026
Overview This website is operated by Ingot Spires LLC. Throughout the site, the terms "we", "us" and "our" refer to Ingot Spires LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein (such as our Privacy Policy and Refund Policy).
1. Online Store Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
2. Accuracy, Completeness, and Timeliness of Information
Product Descriptions: We try to be as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Colors and Images: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
Pricing Errors: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
3. Modifications to the Service and Prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
4. Products or Services (Especially Custom Items)
Made-to-Order Nature: Certain products are made-to-order based on your specifications. By placing an order for these items, you acknowledge that the final product may have slight variations in placement, color, or finish compared to the digital mockup.
User-Generated Content (Copyright): If you upload images or text for a custom product, you represent and warrant that you own the rights to these designs or have permission to use them. You agree not to upload any content that infringes on the intellectual property rights (trademarks, copyrights) of third parties (e.g., no Disney characters, no Nike logos unless you own them). Ingot Spires LLC reserves the right to refuse any order that appears to contain infringing or offensive material.
5. Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
6. Optional Third-Party Tools We may provide you with access to third-party tools (e.g., payment processors like Stripe, shipping calculators) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" without any warranties.
7. User Comments, Feedback, and Other Submissions If you send us specific submissions (e.g., contest entries) or creative ideas, suggestions, or proposals, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.
8. Personal Information Your submission of personal information through the store is governed by our Privacy Policy.
9. Prohibited Uses In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
10. Disclaimer of Warranties; Limitation of Liability WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
IN NO CASE SHALL INGOT SPIRES LLC, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.
(Note: Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability shall be limited to the maximum extent permitted by law.)
11. Indemnification You agree to indemnify, defend and hold harmless Ingot Spires LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party (including Intellectual Property rights regarding custom designs).
12. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.
13. Dispute Resolution (Binding Arbitration) Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The place of arbitration shall be Sheridan, Wyoming. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (1) no arbitration or proceeding shall be joined with any other; (2) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures.
14. Changes to Terms of Service You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
15. Contact Information Questions about the Terms of Service should be sent to us at: Ingot Spires LLC 30 N Gould St # 52459 Sheridan, WY 82801 Email: support@ingotspires.com