Privacy Policy

Last Updated: January 2026

Ingot Spires LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.

1. Information We Collect About You We collect several types of information from and about users of our Website, including:

  • Information You Provide to Us: This includes information you provide by filling in forms on our Website, creating an account, placing an order, subscribing to our newsletter, responding to surveys, or communicating with us via email or contact forms. This typically includes your name, postal address, email address, phone number, and payment information.

  • Information We Collect Automatically: As you navigate through and interact with our Website, we may use automatic data collection technologies (such as cookies, web beacons) to collect certain information about your equipment, browsing actions, and patterns. This includes traffic data, location data, logs, IP addresses, operating systems, and browser types. We use this data to analyze trends, administer the site, understand user behavior, improve our products and services, and to deliver a personalized experience (e.g., recommending products based on your browsing history).

2. Use of Cookies and Tracking Technologies Our Website uses "cookies" and similar technologies to collect information about how our site is used.

  • Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. You can manage your cookie preferences through your browser settings.

  • Third-Party Cookies: Some content or applications, including advertisements, on the Website are served by third parties. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you across different websites and online services for purposes such as analytics and targeted advertising. We do not control these third parties' tracking technologies.

3. How We Use Your Information We use information that we collect about you or that you provide to us:

  • To present our Website and its contents to you.

  • To provide you with information, products, or services that you request from us (e.g., processing orders, sending newsletters).

  • To fulfill any other purpose for which you provide it.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer.

  • To provide you with notices about your account and subscription.

  • For data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and evaluating and improving our Website, products, services, marketing, and user experience.

  • For any other purpose described in this policy or that we disclose to you when you provide the information.

4. How We Share Your Information We do not sell, rent, or lease your personal information to third parties for their independent marketing purposes. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, shipping partners, email service providers, data analytics providers, hosting services). These service providers access personal information only to perform services on our behalf and are contractually obligated not to use it for other purposes, especially for their own marketing.

  • For Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • For Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ingot Spires LLC's assets.

  • With Your Consent: For any other purpose disclosed by us when you provide the information or with your consent.

Key categories of third-party services we use include:

  • Payment Processing: Processed by major providers such as Stripe or PayPal, subject to their respective privacy policies.

  • Website Analytics: Analyzed by tools such as Google Analytics.

  • Advertising Networks: Managed through platforms such as Google Ads or Meta Ads.

5. International Data Transfers Our business and servers are located in the United States. If you are located outside the United States, including in the European Economic Area or the UK, please be aware that your information may be transferred to, processed, and stored in jurisdictions (including the U.S.) where data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. For transfers subject to the General Data Protection Regulation (GDPR), we rely on legal mechanisms such as Standard Contractual Clauses approved by the European Commission to ensure adequate data protection.

6. Your Rights (GDPR & CCPA/CPRA) Depending on your location, you may have specific rights regarding your personal information:

  • GDPR (European Union): If you are in the EU, you have the right to access, correct, or erase your personal data, restrict or object to processing, and the right to data portability. You also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the details in Section 10.

  • CCPA/CPRA (California/USA and Other States): Residents of certain US states (including California) may have the right to:

    • Know the categories and specific pieces of personal information we collect, use, and disclose.

    • Request deletion of personal information we have collected (subject to exceptions).

    • Correct inaccurate personal information.

    • Opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.

    • Exercise these rights without discrimination.

We do not sell your personal information for profit. However, we may share personal information (such as cookie data) with third parties for advertising and analytics purposes. To exercise your rights, please contact us via the email address listed in Section 10.

7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting requirements, or to resolve disputes). Criteria used to determine retention periods include the length of time we provide services to you, whether you have an account, whether we have a legal obligation to retain the data, and whether retention is advisable in light of our legal position.

8. Data Security We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are processed through secure third-party payment processors using SSL technology. However, the transmission of information via the internet and electronic storage is not 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children Under the Age of 13 Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will take steps to delete that information promptly.

10. Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Ingot Spires LLC 30 N Gould St # 52459 Sheridan, WY 82801, USA

Email: [email protected]

11. Changes to This Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) and/or through a prominent notice on the Website prior to the change becoming effective. Your continued use of the Website after any revision indicates your acknowledgement and agreement to the updated policy.

Addendum A: SMS/MMS Mobile Messaging Terms & Conditions

Ingot Spires LLC (hereinafter, "We," "Us," "Our") is offering a mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions.

  1. User Opt-In: By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in. Consent is not required to make any purchase from Us. Message and data rates may apply.

  2. User Opt-Out: If you do not wish to continue participating in the Program, you agree to reply STOP (or END, CANCEL, UNSUBSCRIBE, QUIT) to any mobile message from Us in order to opt out.

  3. Duty to Notify and Indemnify: If you stop using the mobile telephone number that has been used to subscribe to the Program, you agree that you will complete the User Opt-Out process prior to ending your use of the mobile telephone number. You agree to indemnify, defend, and hold us harmless from any claim or liability resulting from your failure to notify us of a change in your mobile telephone number.

  4. Age Restriction: You may not use or engage with the Platform if you are under thirteen (13) years of age. If you are between the ages of thirteen (13) and eighteen (18), you must have your parent’s or legal guardian’s permission to do so.

  5. Dispute Resolution (Arbitration): In the event of a dispute, claim, or controversy arising out of or relating to this Agreement, such dispute shall be determined by binding arbitration. The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator shall apply the substantive laws of Wyoming, without regard to its conflict of laws rules. Arbitration is mandatory and is the exclusive remedy for resolving disputes. This precludes you from suing in court or having a jury trial. You may bring claims only on your own behalf.

  6. Prohibited Content: You agree not to send any prohibited content over the Platform, including fraudulent, harassing, or objectionable content, or content containing viruses or harmful code.